User unable to browse Keyavi Portal

Data Published: 08/15/2022

Keyavi Portal

IT Administrators 


When receiving Error in the Keyavi Portal, it indicates that the server is low on resources and the system is having issues running the required IIS applications. The recommended fix for this error is to increase the resources, such as the RAM as storage, on the server.  

This error is presented while browsing the web application. 

Graphical user interface, application, Word

Description automatically generated with medium confidence

Logs from the IIS webserver: 

Faulting application name: csc.exe, version: 2.9.0.63208, time stamp: 0x970ce7d3 
Faulting module name: KERNELBASE.dll, version: 10.0.17763.2989, time stamp: 0x02c1c32e 
Exception code: 0xe0434352 
Fault offset: 0x0000000000039319 
Faulting process id: 0x439c 
Faulting application start time: 0x01d880f080a781dc 
Faulting application path: C:\inetpub\wwwroot\KeyaviLab104Portal\bin\roslyn\csc.exe 
Faulting module path: C:\Windows\System32\KERNELBASE.dll 
Report Id: 4052f989-bfaa-4b0d-b045-e1d85039c115 
Faulting package full name: 
Faulting package-relative application ID: 

Tip: For more information on troubleshooting the server, see Keyavi Administrators